Effective Date: April 27, 2021
- HOW WE OBTAIN PERSONAL DATA
Through the Service, we collect and process personal data, which is information about you or that identifies you, as well as anonymous data, which does not identify you. If you have any questions or concerns about our disclosure of personal data, please contact us at your earliest convenience using the contact information found below.
Subject to legal, contractual and technical requirements, you may choose not to provide Covalent with certain data or request the deletion of certain data, which may impact the quality of the Service provided.
2. PERSONAL DATA WE COLLECT
The following is a description of the personal data that we may collect, use and process in connection with the Service:
· your name and email address if you sign up for access to a forum provided on the Service;
· behavioural information about how you access the Website and details about how you browse through our Website; and
· information about your computer, phone, web-connected devices or other devices used to connect with the Service including but not limited to, operating system information, geo-location information, operations performed on the device and unique identifiers that may identify you over time and across different websites including your IP address or other device identifiers.
We also collect anonymous data that does not identify you, including but not limited to responses to anonymous feedback requests, metrics and other types of statistical data, which can be derived from use of the Service.
3. PROCESSING OF YOUR PERSONAL DATA
We process your personal data primarily for our business purposes. These uses include but are not limited to:
· providing the Service to you, including understanding your needs, improving the quality of the Service, providing customer support and feedback, analyzing functionality and technical issues, tracking use of the Service and generating reports and data models;
• supporting the security and integrity of the Service including controlling access to the Service, detecting and protecting Covalent and third-parties against privacy breaches, error, fraud, theft, suspicious activity, violations of any service agreement you have entered into with Covalent and other illegal activity or for contractual, legal, regulatory or audit obligations; and
· contacting you for various reasons including feedback requests or marketing purposes, if you previously consented to such contact, analyzing functionality and technical issues, tracking use of the Service and generating reports and data models that we use to improve the service.
We may disclose your personal data to our parent companies, affiliates, subsidiaries, employees and contractors for the same purposes described above. We may also disclose your personal data to third parties, who may be located in a foreign jurisdiction and subject to foreign laws, although we do not currently share your personal data with third parties. The situations in the future where we may disclose your personal data to third parties include, but are not limited to:
· processing your data as described above;
· providing customer support and feedback, analyzing functionality and technical issues, tracking use of the Service and generating reports and data models that we use to improve the service;
· responding to requests from law enforcement or a government agency asserting lawful authority to obtain the data or where Covalent has reasonable grounds to believe the data could be useful in the investigation of unlawful activity, to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of data, to comply with court rules regarding the production of records and data, or to our legal counsel; and
· defending Covalent in a legal, regulatory or administrative proceeding or in a contractual dispute.
- THIRD-PARTY SERVICES
- COOKIES AND TRACKING TECHNOLOGIES
- OBTAINING, RECTIFYING AND CONTROLLING YOUR PERSONAL DATA
You may contact Covalent to obtain a copy of any personal data we collect about you, the production of which may be subject to a fee as permitted by applicable law. In addition, you may contact Covalent to correct inaccurate personal data or to complete incomplete personal data.
You may be able to opt-out of some or all of the ways in which your personal data is processed, or request the deletion of certain personal data, except where the personal data is necessary or vital for:
• performance of contractual or legal obligations, such as due to a service agreement you have entered into with Covalent;
• protecting your interests or those of another person; and
• our legitimate interests or the legitimate interests of a third-party,
and may request deletion by contacting us using the contact information found below.
- DATA STORAGE AND RETENTION
The data you provide to us through the Service may be stored and processed by third parties in countries around the world, including in the United States. You authorize Covalent and third parties acting on our behalf to process your data in any country of their choosing, which may cause your data, including personal data, to be subject to privacy protections and legal rights that may not be equivalent to those in your country.
Your personal data is retained for the shorter of: (a) until you request its deletion; (b) until Covalent no longer requires such data for the purpose for which it was collected.
- DO NOT TRACK DISCLOSURE
Do Not Track (“DNT”) is a web or device setting that allows users to request that receivers of personal data stop their tracking activities. When you choose to turn on the DNT setting in your browser or device or use alternative consumer choice mechanisms, your browser or device sends a special signal to websites, analytics companies, advertising networks, plug-in providers and other web services you encounter to stop tracking your activity. Currently, there are no DNT technology standards, and it is possible that there may never be any DNT technology standards. As a result, we do not respond to DNT requests.
Covalent does not collect any personal information on individuals under the age of consent in any jurisdiction. If we learn that we inadvertently collected personal data from a child under the age of consent beyond allowable legal exceptions, we will delete that data as quickly as possible. If you are a parent or guardian of a child under the age of majority or age of consent in your jurisdiction, who you believe provided Covalent with personal data without your consent, please contact us at firstname.lastname@example.org.
- EUROPEAN USERS AND RIGHTS OF EUROPEAN ECONOMIC AREA RESIDENTS
If the GDPR or similar laws such as the UK GDPR apply to you, you have certain rights in regard to your personal data. These rights include:
• A Right of Access. You have the right to access your personal data that we hold about you free of charge in most circumstances.
• A Right to Rectification. If your personal data is inaccurate or incomplete, you can change the information you provided by contacting Covalent using the e-mail listed below.
• A Right to Erasure. You have the right to obtain deletion of your personal data under most circumstances. In most cases, you may simply request the deletion by using the contact information found below. Please be careful as deletion of data in this manner is permanent and the data cannot be recovered.
• A Right to Object. If the processing of your personal data is based on legitimate interests according to Article 6(1)(f) of the GDPR or if your personal data was collected based on your consent according to Article 6(1)(a) of the GDPR, you have the right to object to this processing. If you object, we will no longer process your personal data unless there are compelling and prevailing legitimate grounds for the processing as described in Article 21 of the GDPR; in particular, if the personal data is necessary for the establishment, exercise or defense of legal claims or if personal data is required for the provision of the Service and you still wish to use the Service.
• A Right to file a Complaint. You have the right to file a complaint with the appropriate supervisory authority in your jurisdiction.
• A Right to Restriction of Processing of your Personal Data. You have the right to obtain restrictions on the processing of your personal data as described in Article 18 of the GDPR.
• A Right to Personal Data Portability. You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit such data to another controller under the conditions described in Article 20 of the GDPR.
• A Right to Post-Mortem Control of Your Personal Data. Certain jurisdictions grant post-mortem controls of your personal data and if such rights are applicable in your jurisdiction, you may have the right to establish guidelines for the preservation, the deletion and the transmission of your personal data after your death through a will or through your estate.
• A Right to Opt-out of Marketing Communications. You have the right to opt-out of marketing communications we send you at any time. If you receive any marketing e-mails from us, you can exercise your right to stop such communications by clicking on the “unsubscribe” or “opt-out” link on any marketing e-mails Covalent sends you. To opt-out of other forms of marketing, please contact us using the contact details provided below.
- CHANGE OF OWNERSHIP OR BUSINESS TRANSITION
We are committed to ensuring that your data is secure. To prevent unauthorized access, disclosure, or breach, we have put in place suitable physical, electronic, and administrative procedures to safeguard and secure the data we collect and process.
- CONTACT PREFERENCES
We communicate with you primarily through the Service itself, but we may sometimes collect your email address in order to respond to support requests or comments. If you have provided us with your email address and would like to change the email preferences, we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with “unsubscribe” in the email title or body or by modifying your email settings within the Service. On rare occasions, some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.
- CONTACT US
Data Privacy Officer